Privacy Policy

Your privacy is important to me. This Privacy Policy explains how I collect, use and protect your personal information when you visit this website, contact me or book a healing session.

Who I am

I am Mesude Sanli, an independent energy healing practitioner based at:

Cherry Tree Therapy Centre
12 Hart Street
Henley-on-Thames
Oxfordshire
RG9 2AY

Email: mesudesanli@hotmail.com

I am the data controller responsible for the personal information you provide.

What information I collect

Depending on how you interact with me, I may collect:

• Your name
• Email address
• Telephone number
• Information you provide through my contact form or by email
• Appointment and booking details
• Information you choose to share during or before healing sessions that helps me provide an appropriate service
• Basic technical information, such as your IP address, browser type and device information, collected automatically when you visit this website

I only collect information that is relevant to providing my services.

How I use your information

Your information is used to:

• Respond to your enquiries
• Arrange and manage appointments
• Deliver healing sessions
• Maintain confidential client records where appropriate
• Meet legal, insurance and professional obligations
• Improve the security and functionality of this website

I will never sell or share your personal information for marketing purposes.

Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), I process your personal information using one or more of the following lawful bases:

• Your consent
• Performance of a contract when you book a session
• My legitimate interests in running my practice responsibly and maintaining confidential practitioner records
• Compliance with legal obligations where applicable

Confidentiality

Everything discussed during your healing sessions is treated with respect and confidentiality.

Confidential records are securely stored and accessed only when necessary for the safe and professional delivery of my services.

There may be rare occasions where disclosure is required by law or where there is a serious risk of harm to yourself or others.

How long I keep your information

I only keep personal information for as long as necessary.

Client records are retained in accordance with professional guidance and insurance requirements.

General enquiries that do not lead to a booking are deleted when they are no longer required.

Keeping your information secure

Reasonable technical and organisational measures are used to help protect your personal information against unauthorised access, loss or misuse.

Your rights

Under UK GDPR, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Object to or restrict certain types of processing
• Withdraw your consent where processing relies on consent

If you wish to exercise any of these rights, please contact me using the details above.

If you are unhappy with how your information has been handled, you also have the right to contact the Information Commissioner's Office (ICO).

Cookies

This website may use cookies to improve your browsing experience and understand how the website is used. You can control or disable cookies through your browser settings. Please see the Cookie Policy for more information.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or my practice.

The latest version will always be published on this page, together with the date it was last updated.